FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory or trader?

We are a professional manufacturer for faucet and shower from 2004.

How many years quality guarantee for your faucet and shower?

We provide 5 years quality guarantee for all the items we produce.

What is your MOQ?

Our MOQ is 20PCS per item per finish, for the first trial order or some regular products, the quantity can be 20 pcs.

Can your factory print our logo/brand on the product?

Our factory can laser print customer’s logo on the product. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.

Can I visit you?

Yes. Our factory is in FUZHOU city, JiangXi, China. Welcome to visit our factory, look forward to meeting with you.

What can you buy from us?

Showers, tap, bathroom accessories, sink, metal basin, all bathroom hardware and kitchen faucets.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment.

How can I get some samples?

We can accept small order at the first cooperation and make production once we confirm the sample order. The sample order will include the sample costs and air freight costs.

What certificate do you have?

We have CE certificate for European market.

What to do if not satisfied with the quality?

Quality is our first priority for running our business. We strictly control product quality, and strictly follow up ISO 9001 and S6 system to minimize the defective rate. In case you find out any defective products, pls kindly let us know and provide the relevant pictures/vedio for reference, we will compensate for you and find out the root reason to eliminate the defective factor ultimately.

What other service you can offer?

1. On time delivery.
2. One-stop solution for bath and kitchen products, we help many builders to consolidate products into one container to minimize their cost and win bigger profit.
3. 24-hour ready to serve you.